Photo — [PLACEHOLDER]
Warranty
Labor coverage, in writing
Most warranties cover parts and leave you to pay for the labor. NP Shield™ is different: it’s our own 10+2-year extended labor warranty, giving Central New York customers up to 12 years of labor coverage on eligible work — no surprise bills. Because our own crews did the install, we stand behind it.
- ✓ Up to 12 years of labor coverage on eligible work
- ✓ Backed by the in-house crews who installed your system
- ✓ Starts at commissioning, once performance is verified
FAQ
Straight answers
What does NP Shield™ cover?
NP Shield™ is our extended labor warranty for Central New York customers: up to 12 years of labor coverage on eligible work, so you’re not hit with surprise labor bills after installation.
How is 10+2 different from a manufacturer warranty?
Manufacturer warranties typically cover parts. NP Shield™ covers the labor to install those parts on eligible repairs — the cost that usually isn’t included — for the coverage period.
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